very unhappy with vodacom

VODACOM - IVE REPORTED YOU ON HELLO PETER AND FACEBOOK ,YOU MADE PROMISES ON BOTH PLATFORMS TO ADDRESS MY ISSUE. TO NO AVAIL I AGAIN LOST ALL MY AIRTIME TO THESE PEOPLE YOU ALLOW TO HACK OUR PHONES. IVE WATCHED HOW THE SMS'S JUST KEEP COMING - THANK YOU FOR SUBSCRIBING TO THIS AND THAT. I HAVE NOT ASKED OR APP**** FOR THESE THEY JUST HAPPEN. I WENT INTO YOUR STORE IN BREDASDORP AND THE LADY BEHIND THE COUNTER SAID - " IM SORRY SIR I DONT KNOW HOW TO HELP YOU - BUT WE GET VERY MANY COMPLAINTS ABOUT THIS EVERY DAY." I HAVE EVERY INTENTION OF BRING YOU TO BOOK VODACOM - I WANT THIS *****ING STOPPED AND I WANT ALL MY MONEY BACK .!!!!!