JN
Justine N

1 reviews | Active since Nov 2016

07 Nov 2016, 11:06

Very Unhappy Vodacom customer!!!!

<p>I have been debited R5180.00 for the month of October and i have a call limit on my phone, vodacom cannot give me answers i called nemerous tiimes and get so many different stories i want someone to call me ASAP! my current bill is sitting at R7514.49 and i cannot understand why i have last spoken to Thembi Mahlalele and she was not very helpful i want to cancel my contract with vodacom and i want my refund as vodacom does not repect my call and data limit!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team