Very Unhappy Previous Vodacom Customer!!

Good Day Vodacom - I am currently in the market to obtain credit but for reasons out of my control I am blocked as there is a dispute that need to be raised on my name that is incorrect...Just to give back ground I have discovered that there is a number *** that I previously used that was cancelled be me a very long time ago and this number was then allocated to a new person Annie Kruger with Account (I***) Proof of this Welcome letter can be sent to you guys, she did not make any payments towards her account and it reflected negatively on my Credit Profile my request is that you look into this matter as I need rectification on Experian as well as Transunion by Close of Business 03/11/2022- To add I went to 2x Different Vodacom shops the one at Kollonade and Wonderboom Junction - Kollande said that someone will phone me back - I am still waiting for that call since the June 2022. I urgently need resolution on this Thank you Valerie Gouws