NM
Nontombi M
1 reviews | Active since Jun 2021
09 Mar 2022, 13:33
Very unhappy customer
I requested an early cancelation fee and was quoted. Payed on the 23 Feb 2022 but my contract is still not canceled. Followed everything they said to do but still being sent from piller to post to cancel. I'm paying for a service I can't use cause their network was just no longer available in my area and at work too.
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Vodacom's replyOfficial
09 Mar 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team