Very unhappy customer

Item: Vodacom
Rating: 1
Author: Zelita E

The administration at vodacom is absolutely terrible. At least every second week they suspend our service even though the account is actually in a credit. When we try to phone them to get it unsuspended there is always a wait. This has been going on for a while and i will be taking it further. Very very bad service.....

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Replies (1)

Vodacom's replyOfficial

07 Jun 2024, 12:08

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply07 Jun 2024, 12:08

Official