1 reviews | Active since Jan 2017

06 Feb 2017, 18:46

Very unhappy customer

<p>I am utterly disappointed in vodacom, we have been waiting for stock of the ps4 Sony cellphone deal that was advertised in your January catalog. We have been phoning every single day to find out if you received the stock, no stock as yet and no eta. We were told by the sales person not to take the phone as yet and wait for the ps4 to arrive othewise we will be billed for both at the end of January. So today we phoned and they tell us that no stock as yet and that we will not be receiving this deal if we did not take the phone????????? So what now vodacom we have app**** for this on the 13th of January already with no feedback from you guys and now this???????? Please explain!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply07 Feb 2017, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update07 Feb 2017, 18:28
Reviewer Update

Still waiting for someone to contact me