Very unhappy customer

I have since cancelled insurance on all my devices in Jan already and still being billed . I do not understand if it is incompetency or **************** . How do you bill for cancelled services . Money does not grow on trees, we all work very hard for it. Could you please get your act together . You chose cellsure to insure our devices and it was useless and now it is finrite just as useless. Their backlog is not our problem . Vodacom should have taken measures to insure everything runs smoothly before the matter got out of hand with cellsure, and a smooth transition with Finrite to take place. They are quick to take our money but do not deliver . It is very frustrating to have insurance with a company that is not even reachable . Vodacom Management should be held responsible for this mess because they are the decision makers and they always choose bogus insurance companies . This is not fair to the consumer . I request that I be credited for the months I paid for nothing .