AW
Ashley W

1 reviews | Active since Jun 2016

30 Jun 2016, 12:09

Very Unhappy Customer

<p>I have an issue where by if I call somebody, my number shows as a Private number. It has nothing to do with settings on my phone as I have put my sim card in 3 different other phones and it still gives this problem. This has been going on for a month now and nobody at the Call Centre and not even at a Vodacom Shop can help me, I am very upset as I am paying for a new contract but this is the Servise I am getting.</p> <p> </p> <p>PLEASE HELP!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2016, 13:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AW
Ashley W's update11 Jul 2016, 15:21
Reviewer Update

I am still waiting for someone to call me, really this is the service I'm going to get from Vodacom?