ET
Eloise Terre'Blanche

1 reviews | Active since Sept 2018

12 Sept 2018, 07:52

Very unhappy client.

Got a New contract in February 2018. And since June 2018 the phone goes in for repairs and everytime I get it back there is something new that is wrong. I will have the phone a week and then in for repairs... So I'm paying for a phone I never have.. There excuse is Sony will not give me a new phone, I just have to keep sending it in for repairs!!!! And to cancel my contract is to high!

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2018, 09:07
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

ET
Eloise Terre'Blanche's update12 Sept 2018, 09:10
Reviewer Update
Will see... You say you will phone and never do. I always have to phone to sort things out. And I have been a client for 10 years. Never had such bad service