RD
RAIGHAANAH D

1 reviews | Active since Nov 2015

27 Nov 2015, 12:52

VERY UNHAPPY CLIENT

Good day<br> <br> I would like to complain about the service of Vodacom. <br> <br> Please supply me with details. I would like to also know who the manager of legal department is and who was working on my case when the reactivations was done. I want to also know what the notes are that was made on the system. <br> <br> 2 of my contracts was supposed to be cancelled and I was only supposed to pay for 1 contact, I have been calling September and confirming the amount for the 1 contract and I was told it will only R350.00. then the money doesn't go off as you want to debit me for 3 contracts yet wasn't explained to me that the other 2 contracts ends in feb 2016 only. <br> <br> I therefore want to cancel my debit order and will pay when I have money. You also tried double debiting my account this month which was not successful. <br> <br> I want feedback for COB today<br> <br> Thank you<br>

0
Replies (1)
Vodacom
Vodacom's reply27 Nov 2015, 20:51
Official
Hello RAYTASH,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team