1 reviews | Active since Nov 2015
VERY UNHAPPY CLIENT
Good day<br> <br> I would like to complain about the service of Vodacom. <br> <br> Please supply me with details. I would like to also know who the manager of legal department is and who was working on my case when the reactivations was done. I want to also know what the notes are that was made on the system. <br> <br> 2 of my contracts was supposed to be cancelled and I was only supposed to pay for 1 contact, I have been calling September and confirming the amount for the 1 contract and I was told it will only R350.00. then the money doesn't go off as you want to debit me for 3 contracts yet wasn't explained to me that the other 2 contracts ends in feb 2016 only. <br> <br> I therefore want to cancel my debit order and will pay when I have money. You also tried double debiting my account this month which was not successful. <br> <br> I want feedback for COB today<br> <br> Thank you<br>
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
