Very unhappy and upset

I have multiple issues that are being ignored.

First and foremost, for the past three months I have been receiving SMS about upgrading my number or my contract will move to a month-to-month sort of deal. I called the call center to give notice to cancel or let the contract expire, and was told that it can't be done, that I should call the next month. So i call the next month and get given a different story. I called today, because the APP says my contract expires on month end. The consultant cancelled my contract with effect end of June and says I owe for June too. I have a few issues with this:

1. I did due dilligence to call the call center numerous times to give notice. I kept being told call back the following month which I did. 2. The contract has now been canceled, with effect end of June? Why does the APP say the contract expires end of May? If there is a notice period, why was this not told to me when I called repeatedly? Lastly, if notice is required, how can it be that my contract is now expiring with a month and a halfs notice?

My expectation is that my contract expires at the end of May 2018. I do not wish to pay for the month of June as this is not what I signed up for. I also would like an investigation as to why I kept being given different dates iro my contract end date. I would also like to know why the consultant canceled the contract end of June 2018.

My second issue is that I have been billed for "content services" that I know for a fact I did not sign up for. I have lodged a dispute (1- ********** ********** ) but have zero faith that this would be attended to. I logged a service query with your company about a month ago regarding being unable to buy data bundles on the app. A service inquiry was logged and to date have not been given any feedback on the matter. I would like you to investigate where and when I had signed up for content services, which amounts to about R215 a month on average. I have paid this since March last year according to the app. I checked my statements and it is listed as "content services" with no further breakdown. I would like proof that I signed up for this, failing which I would like to be refunded the amounts that I have paid towards a service I don't know exists and have never used.