1 reviews | Active since Sept 2016

28 Feb 2022, 14:31

Very unhappy

I have app**** for a contract at Vodacom 4 U in East rand mall and only received feedback 2 weeks later just to say i need to pay R9000 deposit before i can get the contract. This is unbelievable. This is my first cellphone contract and i get this. I have to call everyday to follow up and each time i leave a message no one gets back to me. I am very upset about this. I was told that i can not afford the contract but i need to put down R9000 ***! This does not make any sense.

0
Replies (1)
Vodacom
Vodacom's reply28 Feb 2022, 16:03
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team