Very unhappy

<p>I have been a loyal customer of Vodacom for over 20 years and this is the second time that I have had the same problem.</p> <p> </p> <p>This complaint has to do with missing airtime and data AGAIN. My mother also is a valuable customer of Vodacom, at the beginning of the month my mother gets an allocated amount of airtime and data according to the contract I got for her. As of today there is R189 worth of airtime and over 400mb of data missing from her account.</p> <p>I have also checked my account and I am missing over 400mb of data on my tablet. I get allocated 2gb every month and when I went to sleep I had checked my balance and there was 1.6gb left. When I got home and checked my balance after what my mother had told me, there is only 635mb left.</p> <p> </p> <p>I am highly disappointed with Vodacom at the moment and all the call centre can tell me is that it is internet usage, but I find that impossible to be using while we are sleeping.</p> <p> </p> <p>The way I am feeling now, I will not recommend Vodacom to anyone anytime soon.</p> <p> </p> <p>Very unhappy customer</p>