NT
Naomi T
1 reviews | Active since Sept 2020
17 Sept 2020, 13:31
VERY UNHAPPY!!!!
The consultant at Vodacom Village Mall Hartbee****rt never gave me a contract to sign, yet they deduct the wrong amount every month (June, July, August & September). This is my 3rd review on the problem I have with Vodacom's dishonesty. Please refer to my previous reviews. After the last review, nobody contacted me since. This need to be sorted out before the next wrong payment is deducted from my account.
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Vodacom's replyOfficial
17 Sept 2020, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2020, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team