HH
Heindrich H

1 reviews | Active since Jul 2016

13 Sept 2017, 07:26

Very unhappy

I logged a call on friday regarding my account, the matter at this point is nothing has been done it's Wednesday today and after a agent said the turn around is 48hours still nothing has been done and it is going to cost me money at this point because of the useless service you as vodacom provided.

0
Replies (2)
Vodacom
Vodacom's reply13 Sept 2017, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Sept 2017, 06:35
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team