CL
Cuma L
1 reviews | Active since Aug 2014
04 Mar 2021, 00:34
Very Suspicious Behavior
I have had an account with Vodacom since 2018, which I'm still paying. When calling to request a copy of my initial contract, the end date of the agreement as well as a full statement of payments I was provided with none, only invoices for a few months.
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Vodacom's replyOfficial
04 Mar 2021, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Mar 2021, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,