PZ
Pieter Z
1 reviews | Active since Apr 2020
25 Apr 2020, 21:25
Very sneaky Vodacom
Well what can I say Vodacom. Why write here and not contact you? Because to phone you is absolutely useless. I brought R200 airtime for my wife today. She got an sms to inform her that she has R200 airtime and that vodacom also gives her an extra R200 airtime valid until 23:59:59. My wife made a call and guess what happened, they deducted R32 from her airtime and then they deducted R154 from her “free” airtime. She spoke only 20min. Very sneaky Vodacom. Then, what do you care Vodacom!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Apr 2020, 15:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Apr 2020, 15:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PZ
Pieter Z's updateReviewer Update
29 Apr 2020, 09:26Hello Vodacom. What do you take me for? I want to speak to a human. Do you understand A HUMAN. All you agents are busy like always. The number you said I must contact, 082135, does not work. The thing only give me my balances. So what now. This proves to me 1 and for all, you give a ****.
PZ
Pieter Z's update29 Apr 2020, 09:26
Reviewer Update
Hello Vodacom. What do you take me for? I want to speak to a human. Do you understand A HUMAN. All you agents are busy like always. The number you said I must contact, 082135, does not work. The thing only give me my balances. So what now. This proves to me 1 and for all, you give a ****.