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gtitustitus G

1 reviews | Active since Mar 2017

09 Mar 2017, 16:03

Very **** service for a customer of over 20 years!

<p>I upgraded a contract with vodacom that offered movie tickets 30gb of data and some education vouchers. The upgrade was unkowingly done 4 days before these offers expired. The phone cjosen was delivered about a week later and i was given the run around as to who should activate the vouchers. i was only informed a few days ago that the office expired and that i should contact the Service Provider that made the offer. this really peed me off.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team