1 reviews | Active since Dec 2017
Very Satisfied
I recently had an issue with my Vodacom contract. I made several calls and even went to see a consultant (another shop). All of it was fruitless. I then went to the Vodacom Shop at the Secunda Mall. By the time I got to the lady at Consultation 1 I was furious. She remained calm though, made a phone call and did something on the computer. A few hours later Vodacom contacted me and the problem was solved.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Morne Campher,
Thank you for the feedback.
We are glad to hear of the service that you received at the Vodacom Shop.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Morne Campher,
Thank you for the feedback.
We are glad to hear of the service that you received at the Vodacom Shop.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards,
Vodacom Consumer Website Team
Best regards,