LH
Liezel H
1 reviews | Active since Feb 2014
11 Feb 2020, 18:38
Very sad service!
It has been FIVE days since my previous review and Vodacom has not come to light, despite the fact that they rep**** that they would assist. I am so terribly sad! My daughter has been waiting for her R250- accessory voucher since mid December 2019. This is not right! My question is...are we ever going to get it or was it just Vodacom trying to lure customers into a deal? I feel deceived.
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Vodacom's replyOfficial
12 Feb 2020, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Feb 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team