Very sad customer

<p>I upgraded my contract at vodacom waterfront. On upgrade was supposed to get R2000.00 voucher. That was 3 weeks back. I was told to come back the next week. The second after purchase, I first called they said I must come on a Thursday same week. When I got there I was told to wait cause the voucher from head offoce which is few minutes across. After a long time of waiting I was told to come again Cause they are still waiting for an email. I left with no voucher. Again last week on Thursday was made to wait for 4 hours after i was told that i must wait for few minutes as they are waiting for it form head office. It was latter in the day that I was told they could not help me as the is no response from the emails they sent to thier head department. I was told to come the next day at 09h00 to collect it. When I got there the next day I asked to be helped by the manager and I got it but is was already used. Then I had to wait wait for 5 hours to be told that they will call me soon. To this date I am still waiting. What makes me sad is that even the manager coiuld not help me. He was pathetic as his stuff members that were helping me. I am very disappointed at Vodacom waterfront for poor customer relations and for false promises. Even t</p>