nR
nick R

1 reviews | Active since Jan 2021

11 Aug 2022, 21:23

very sad

Sadly Vodacom service is the pits, try phone the cancellation department. one can wait for over 2 hours, once through , wrong person transfer, either wrong person or hang up. One cannot get the correct person, or the right department, when promised you will get phoned back, still waiting 2 days... Vodacom deducts money from your account, but vodacom can not tell you why. day light *******. not very happy.

Wife account handed to the lawyers. asked lawyers to forward proof of invoices ,statement's, and original contract, no cant be proven, once again bully tactics, lawyers now want to black list. very shameful.

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2022, 09:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team