BS
Bradley S

1 reviews | Active since Sept 2017

30 Jan 2018, 10:57

Very rude

I got a call from a woman named Portia from Afrizone which apparently teamed up with Vodacom with regards to airtime and data deals. She offered me a contract with a wifi router along with airtime and data on top of the airtime contract I already have where I told her that i do not have the need for the wifi router or another contract. And whilst I was talking to her she just put the fone down in my ear. That's just plain rude to put the fone down in someone's ear while they're talking.

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2018, 12:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,