Very quick to take MY money and Delete 2 Contract cell phone numbers in contract

<p>Been having Nonstop problems with Vodacom now for a few months. With things being added onto an account without permission. Then when payment is not made due to problems and lack of service then they block your number all good and well. Then go a step further and DELETE 2 contract cell phone numbers in contract after 2 months of non payment!!!! So I lose all my airtime on both phones ( even thoe my airtime is suppose to be avalible for 6 months it is gone!!!) and have to get two new simcards and have my bill more than tripple in 30 days. I get advised if I do a simswop and pay my account in full that there are no extra charges to reconnect a contract phone. Then I get charged R250 per phone. On my new statement for reconnection.</p> <p>I’m being charged over 3 xs as much on each phone per month that what I agreed to. Agreed to pay R158.50 per phone x2 and insurance on one handset Total Being R377.00 per month I get told Pay R1110 and you will be up to date, I wait an additional month with regard to payment and Pay R1550 on the 4th to be told my bill has gone up almost double in 30 days OVER R2800 on a R158.50 handset. No one can tell me why I’m being charges so much as Vodacom DELETED EVERYTHING BUT EXPECT ME TO PAY.</p> <p>Finally after not being able to view my statements as of the format for months finding that Vodacom is charging me over R400 PER PHONE.!!!!!!!!!!!!!!!!! MEANT TO BE R158.50. They are charging me for the handset in advance even thoe the account has been reinstated they are trying to charge me over R1200 extra on my bill. I try and get the matter resolved and have been on the phone for about 30 min now being told the system is slow I cannot get any information on your account because when Vodacom deleted a 24month contract phone number mid contract all my information on the system is gone!!!!!!!!!!!!!! I get told by the consultant that she will call me back in a few minutes to resolve the matter as I have been on the line for so long and that the system is very slow and she is battling to find my information so she will call me back as soon as she has the system working!!!! No one has called me bac****</p> <p>YES THE ACCOUNT WAS 3 MONTHS OVERDUE. DOES THAT WARRANT VODACOM DELETING ALL MY ACCOUNT INFORMATION TAKING ALL MY AIRTIME? BILLING ME FOR STUFF THAT I HAVE NOT AGGREED TO OR REQUESTED. YES THEY ARE SO QUICK TO DEMAND MONEY BUT GIVE A DISGUSTING SERVICE!!!! I WANT TO PAY FOR MY LINE RENTAL ONLY REMOVE INSURANCE ANY OTHER CHARGES THAT YOU HAVE ADDED ONTO THE ACCOUNT. I DID NOT ASK FOR THE EXTRA CHARGES. ONCE THE TERM OF THIS CONTRACT IS UP I WILL CANCELLE THE CONTRACT AND MOVE AWAY FROM VODACOM AS WILL NOT BE ********** INTO PAYING OVER R10000 TO CANCELL THE DAM CONTRACTS WITH YOU DUE TO YOUR DISGUSTING SERVICE.</p> <p> </p> <p> </p>