NE
Natasha E
1 reviews | Active since Sept 2020
05 Oct 2021, 06:46
Very poor Vodacom service
Dear Vodacom My wifi is still off since 29/09. You have rep**** on my previous message saying someone will contact me, which obviously did not happen. This is very very poor service. I am sad to say that I am part of your team as you do not look after your fibre customers.
SR***
Please assist as this is very frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Oct 2021, 09:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2021, 09:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NE
Natasha E's updateReviewer Update
05 Oct 2021, 17:02On my way out this morning someone stopped at my gate and tells me it is a tech from Vodacom. Without appointment but luckily I saw before I left. At least now it is sorted. Thank you.
NE
Natasha E's update05 Oct 2021, 17:02
Reviewer Update
On my way out this morning someone stopped at my gate and tells me it is a tech from Vodacom. Without appointment but luckily I saw before I left. At least now it is sorted. Thank you.