KB
Koena B

1 reviews | Active since Jan 2018

18 Jan 2022, 13:06

very poor support

Vodacom Business Fibre supprt is the most usless support ever even Telkom is better since i logged a ticket yersterday till today i have no answer on whats wrong with the connection they busy telling me that they are investigating. i have to be the one calling every hour and im still not given a proper answer.

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2022, 13:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team