1 reviews | Active since Sept 2017
Very Poor signal poor service
I started to complain ± 3 years ago October 2016 about bad reception and no signal strength in Polokwane CBD area (Oost Street Capricorn) at my business. I lodged various complains to Vodacom. I went to the regional office only ± 5 blocks from me and walked out as the reception did not attend to me or my complain and refused to assist me and made me sit for an hour. I complained again on Hellopeter.com and were contacted during April 2019 by two persons on one day about my problem. Another person phoned me and said Vodacom admit that the signal is very bad duo to no signal strength. I thought this happening now but 5 months later it is now even worse every phone call if i reach a tower implicate 5-8 calls to finish a conversation. Every phone call is a mission to connect with no signal no reception or not on the Vodacom network whilst MTN and CellC customers has no problem at all to connect ! I have been called by marketing people to upgrade because i am a very "good client" so "loyal for years" and offer great deals but i refused it because even if they are free... i cannot connect ... so what’s the point ? The solution: Migrate to MTM. But not without making some noise
