SVdW
Susan Van der Westhuizen

1 reviews | Active since Jun 2020

09 Jul 2020, 11:26

Very poor servuce

I wrote to helo Peter about Vodacom , they rep**** and send they will contact me soon it's about 2 weeks , still no call from Vodacom.Just be aware there service is very poor can't believe

0
Replies (3)
Vodacom
Vodacom's reply09 Jul 2020, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

SVdW
Susan Van der Westhuizen's update09 Jul 2020, 14:10
Reviewer Update
That's what u say the hole time , really poor service , just a computer that answers????
Vodacom
Vodacom's reply10 Jul 2020, 10:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,