JG
Johan G
1 reviews | Active since Nov 2017
06 Mar 2019, 15:46
Very poor service Vodacom OPT
Cellphone order via internet. Delivered at incorrect address to person without my ID or consent. Tried to telephonically resolved the problem but on more than occasion they just put the phone down without even responding to my query.
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Replies (2)
Vodacom's replyOfficial
06 Mar 2019, 16:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 16:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Mar 2019, 18:17Dear Johan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our call centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our call centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 18:17
Official
Dear Johan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our call centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our call centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team