CB
Cherise B

1 reviews | Active since Jan 2015

08 Feb 2023, 07:18

Very poor service. Unhappy client!!

Account has been paid, they suspended my lines for the 3rd time now. Everytime I phone I have to pay activation for the lines to be re-opened. Use my phone for a few hours thrn its suspended again. Very poor service.

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2023, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CB
Cherise B's update08 Feb 2023, 12:00
Reviewer Update
You won't get hold of me. My lines are suspended.

Open my lines without charging activation fees. My account is paid up to date.

Its unacceptable.
Frustrated is an understatement!!