Very Poor Service Provider

I stay in Falcon Ridge Vereeniging. I'm a loyal Vodacom fibre customer. Subscription of R 699 is debited monthly without a fail on the 1st of each month.. but past two weeks, we have been struggling with internet daily. Now lately we even wake up to no internet. Even today we don't have internet. The problem is that I work from home, my kids are also on school holidays. No work, no TV . Whenever you log a call, you are told they're aware of the problem and they're attending to it.

Something is very wrong with their service or management.