1 reviews | Active since Dec 2020
Very poor service from Vodacom Grove mall
I can't say anything good about this place I went there 2 weeks ago at the Grove Mall to take out a contract for a phone and a watch. The lady told me that it could take up to 2 weeks as they didn't have stock but that she would call me and update me . She never did I made phone call upon phone call I even went in on 2 separate occasions and the manager somehow got me the phone I was looking for and I was then told I can't have the phone without taking the watch. The next day the sales lady called and said I can come collect the phone cause they are afraid someone else might sell it. Upon fetching the phone I asked when I could expect to get the watch her response was either later that day (Friday) or Tuesday the latest. The Wednesday I called and asked she said they have to order it again but she will keep me updated. Today (Friday) I called again she is now saying she has to order it again and it might be there Tuesday or Wednesday when I said this is unexceptable her response was that's why I told you I didn't want to sell you the phone and watch. At no point did she say I do not want to sell you the phone and watch she just said it can take up to 2 weeks. I can strongly advise not use this store as they have nothing but bad service.
