VERY POOR SERVICE FROM VODACOM FIBRE

My Fibre connection has been down for 8 days now and there is no sense of urgency to get it sorted out.

I have been phoning them every day now for 8 days and they can't help me they just say it has been escalated.

We have lockdown happening and I have 3 kids and a wife - how do I keep them busy with no Internet connection.

maybe they just have to many clients and does not care about the clients they are about to lose.

Vodacom: Service request SR*** update

VERY POOR SERVICE FROM VODACOM