1 reviews | Active since Feb 2017
Very poor service from Vodacom
<p> Im very unhappy with vodacom Piet Retief ********** did an upgrade on December 27th, a package deal samsung s7 edge with a 7 inch tablet and 10gig data. I was very happy at first got the phone immediately. They informed me that they didn't have the tablet and that they will phone me once they received it. I waited 2 weeks, went to the branch, it was there but nobody informed or called me.Right there and then we were informed that the manager wasn't available to activate the simcard of the tablet but that it would be the first thing they'll do Monday morning. Monday came my simcard wasn't activated. I went to the store once again same story was told to me.Another week passed by went again,they took our contact number and said when the manager is back they will activate it and give us a call once its done. Its now almost 4 weeks still nothings done about the activation and i never received the 10gig deal for December.When my contract ends one things for sure and that will be me stopping the contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
