Very Poor Service From Vodacom!!!

<p>Vodacom service is pathetic!!! On the 9th of August 2016 Vodacom double deducted my bank account. I have phoned Vodacom on the 10th of August. I was told then that I would receive my money back because this was Vodacom's mistake. I then called back two weeks later and nothing happenend. I was told then take two weeks for my money to be paid back. I then called AGAIN two weeks later and was told that it would take another month to be corrected. A month later and nothing happenend!!! My account went overdrawn because of this. I called the bank and reverse the amount. Now I receive messages to say that my account is in arrears and that I must pay immediately to avoid EXTRA charges and to stay connected!!! I have called how many times and nothing happenend. Vodacom's service is really poor!!! I have already cancelled my son's contact. I am seriously considering to close my account and my wife's account as well. Can someone please call me? This service you give to your clients is unacceptable!!!</p>