TM
Tumelo M
1 reviews | Active since Aug 2022
02 Nov 2022, 07:47
VERY POOR SERVICE FROM THEIR CONTRACT DEPARTMENT
I have made a cellphone contract application with vodacom and have not received any update on my application yet they did an enquiry on my credit report. I can't even call them since they blocked my number from calling their consumer care, what kind of ******* is this? i don't even have a phone at the moment. My credit score is sitting on 626 out of 705, If they don't want to give a cellphone contract they should just send me a rejection on my mail (***) i will move to another provider.
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Vodacom's replyOfficial
02 Nov 2022, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tumelo M's updateReviewer Update
02 Nov 2022, 08:39I need to know the status of my application ASAP because i don't even have a cellphone. Have an agent call me on *** or send me a mail.
TM
Tumelo M's update02 Nov 2022, 08:39
Reviewer Update
I need to know the status of my application ASAP because i don't even have a cellphone. Have an agent call me on *** or send me a mail.