VERY POOR SERVICE FOR 25 YEAR CLIENTS!
Really disappointed - app**** for a phone contract for my domestic helper (available online only), an Oppo A15, at R125 pm, with R125 airtime and a free bluetooth speaker. Received an email saying it was approved. Heard nothing further, so when we came onto town and had reception, I called the number on the email, only to find my application was declined! Further phone calls, found out it was a system error, but now I can't get the same deal anymore, even though it's only a few days later! Very poor show Vodacom, especially when you phoned me and got my voice message to say we had no cell reception ( due to Vodacom neglecting our complaint of March 2020 when we informed them our booster was faulty). Upset, cross, and very much in 2 minds whether to renew my other 4 contracts we have with Vodacom, not renewing our R1 000 contract until we have finality on this complaint!
