LN
Lelo N

1 reviews | Active since Dec 2013

19 Jan 2023, 08:39

VERY POOR SERVICE!!!!!!!!!!!!!!!!!!!!

I honestly regret dealing with Vodacom. Your service is pathetic and your team is clueless of their work. IMy contract finished in last year in May/June, then i was on a month to month data contract. A ********** case was opened against my account and I did everything that you said I must to but now I am being charged for a number that you guys were requested to close because I don't know that number. You are billing me every month for something that I don't even have and now my account is blocked...WHAT NONSENCE IS THAT. Please sort this out ASAP because you guys are messing with my budget and CREDIT SCORE.

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2023, 14:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team