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Tersia E
1 reviews | Active since Oct 2021
12 Oct 2021, 14:55
Very poor service
Vodacom is really giving me a hard time. Since Saturday I have no internet connection due to a serial number that they mixed-up. I have been phoning non stop, but no success. My internet is still off and it sounds like nobody knows what is going on, and the make me to hold on for 30 min until I put the phone down.. I am do frustrated with vodacom!!!!!!!
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Vodacom's replyOfficial
12 Oct 2021, 15:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 15:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tersia E's updateReviewer Update
13 Oct 2021, 12:005 days later.. Still no wifi. Looks like they don't care about there client's, but fastgo take my money. Looks like I need to go to a new services provider
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Tersia E's update13 Oct 2021, 12:00
Reviewer Update
5 days later.. Still no wifi. Looks like they don't care about there client's, but fastgo take my money. Looks like I need to go to a new services provider