KK
Khaphatseho K

1 reviews | Active since Aug 2022

06 Oct 2023, 18:42

Very poor service by vodacom

These is my second week struggling with Internet for my business. It comes and goes and it very slowly. I was told there was a problem with the hub last week and the problem has been resolved. I am having a very horrible experience with this vodacom . It keeps freezing pictures displaying no Internet connection. I truly regret using this service. I wish i knew before. Just gave them star which they don't even deserve.

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2023, 11:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team