KK
Khaphatseho K
1 reviews | Active since Aug 2022
06 Oct 2023, 18:42
Very poor service by vodacom
These is my second week struggling with Internet for my business. It comes and goes and it very slowly. I was told there was a problem with the hub last week and the problem has been resolved. I am having a very horrible experience with this vodacom . It keeps freezing pictures displaying no Internet connection. I truly regret using this service. I wish i knew before. Just gave them star which they don't even deserve.
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Replies (1)Vodacom's replyOfficial
07 Oct 2023, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2023, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
