VERY POOR SERVICE AT VODACOM BROOKLYN

<p>My husband app**** for a contract phone more than 3 weeks ago and still the number is not from prepaid to contract. After 5 and more phone calls the manager confirmed my number was on contract. i decided to phone Vodacom call centre and they said to me last week Thursday that the number is still on prepaid phone Vodacom Brooklyn again and they said no that must be a mistake my number is on contract and they will phone me back, which they never did. yesterday i phoned Vodacom Brooklyn again regarding the contract they said they will deliver my sim card at work, i said to them that I’m at the office till 1. they eventually phoned my husband and told him they will deliver my new sim card at my home last night (12/9/2016) and that was still not done. we paid the first payment already and still no contract sim card. we are not very happy about the service that we got from Vodacom Brooklyn. in the meantime my phone is cut off, cannot make calls or receive calls at all since yesterday (12/9/2016) before 2o'clock. Is this the type of service they suppose to give.</p>