kB
kobus B

1 reviews | Active since Mar 2015

10 Sept 2020, 12:16

VERY POOR SERVICE AND *****ULANT COVERAGE PROMISES

Exceptionally poor service! Cannot phone them to complain. Cannot email them to complain. No data signal. No phone signal. In their own certified 3G coverage area. Try and call the business help line on ***. 5 attempts. Line dropping and no signal. My business is delayed and I am considering starting to move my lines away from them. Spending R110k per year but they cannot service us. Anyone considering Vodacom, move along elsewhere!

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2020, 13:26
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team