Very poor service

Item: Vodacom
Rating: 1
Author: Mahlako C

I have been asking for help since 18th April with no Joy. i am fed up , I have explained my issue to many of you and with zero solution. Please lets make things easy. I need my refund on 2 payment that i have made (18th April and 26th April) and cancel your fiber.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 May 2025, 10:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 May 2025, 10:05

Official