vN
vuyiswa N
1 reviews | Active since Jul 2015
02 Dec 2020, 10:01
very poor service
I bought a Nandos voucher via the vodcom app, money was debit from my account but i never received the voucher number I have been trying to get a refund the consultants seems to have no idea as what i am referring to, i have been transferred to all sorts of department. I would just like the money debited from my account to be returned.
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Vodacom's replyOfficial
02 Dec 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team