Very poor service

Wow. I worked for Vodacom for a very long time and man has this company changed. I was speaking to a Phumele online just now and I wanted to take out a new contract from her with home internet. She was rude and on my case all the time to a point where I told her she was rude and that I am the client. It ended up in such a struggle that I decided not to take the contract. If Vodacom employs people like her they should not complain about new clients. This is not the first rude person this year. Someone should be doing something there. I wanted to take out a new contract and she was nothing but rude!!! It sounded like she was doing me a favour and not the other way around