TVDL
Terence Van Der Linden

1 reviews | Active since Jul 2009

11 Aug 2017, 20:16

Very poor service

<p>Who Gives Vodacom permission to take funds from my cell phone for games I have not subscribed to.<br />Tried phoning 111 but no Vodacom does not answer ther phone.<br />Vodacom gives no customer service <br />Vodacom only wants you money<br />Vodacom is not client friendly<br />Vodacom takes, takes, takes but does not support their clients</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Aug 2017, 07:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Aug 2017, 08:42
Official

Dear Terence,

Thank you for your patience.

I've responded to you via SMS with feedback.

Enjoy the rest of your day.

Regards,

UW