KP
Kamalasen P
1 reviews | Active since Jul 2013
03 Sept 2024, 10:33
Very poor service
I have eventually canceled my fibre contract with vodacom after 6 months of intermittent and at times no service at all all being paid for. I received a partial refund for March and April only. Up to the last day the service was terrible. I currently have an airtime contract with vodacom which will expire in March next year and then it'll be toast. If any of you have vodacom, cancel if you can better still don't use them at all. Can you imagine the income generated for not providing a service, perhaps someone can do the math for that.
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Replies (1)Vodacom's replyOfficial
03 Sept 2024, 14:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2024, 14:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
