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Nomvula N
1 reviews | Active since Oct 2011
09 Mar 2021, 09:06
Very poor service
I lost my phone on 21st December 2020 and reported it. I pay insurance every month but till today they haven't replaced it and they are not saying anything. Its a business account and debit order never fail. They are disgusting and terrible service to say the least. I'm so frustrated
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Vodacom's replyOfficial
09 Mar 2021, 10:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2021, 10:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team