1 reviews | Active since Mar 2014

28 Mar 2019, 16:16

Very poor service

This is just a bad cellphone service. Why do I even bother?

Repair Job number ********** 0 IMEI ********** ********** 2

Phone sent in for repairs Still waiting for feedback on insurance claim...

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2019, 16:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply28 Mar 2019, 19:35
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team

Best regards,