pN
previn N
1 reviews | Active since Oct 2017
26 Mar 2019, 11:00
very poor service
Bought a brand new phone on the 9th of march. I immediately had problems with it.. Took it back on the 12th to vodacare alberton. They still have my phone and im getting excuses everyday that they dont have technicians to work on it..very unacceptable.. Its now the 26th and still no phone or refund. This device should have been exchanged immediately.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Mar 2019, 11:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 11:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2019, 15:19Dear Customer
We tried calling you but the number you provided does not exist. Please contact our Repairs team on *** (free call from a Vodacom sim card) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
We tried calling you but the number you provided does not exist. Please contact our Repairs team on *** (free call from a Vodacom sim card) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 15:19
Official
Dear Customer
We tried calling you but the number you provided does not exist. Please contact our Repairs team on *** (free call from a Vodacom sim card) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
We tried calling you but the number you provided does not exist. Please contact our Repairs team on *** (free call from a Vodacom sim card) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,
pN
previn N's updateReviewer Update
26 Mar 2019, 16:07Hi my number is ********** 482... I am currently in vodashop alberton right now and being messed around again.. Now they are waiting for a credit and furthermore they dont have stock of phones..
pN
previn N's update26 Mar 2019, 16:07
Reviewer Update
Hi my number is ********** 482... I am currently in vodashop alberton right now and being messed around again.. Now they are waiting for a credit and furthermore they dont have stock of phones..